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At your first appointment we intend for you to meet the doctors, have time to express your concerns and ask questions. Diagnostic records will be taken, which may include x-rays and study models of your teeth. (If your previous dentist has x-rays that are less than two years old, please have them forwarded to our office before your exam.) Following a comprehensive examination, the doctor will discuss their findings and any treatment recommendations. A professional cleaning may be completed at this visit depending on the condition your periodontal health.
The Health Insurance Portability and Accountability Act (HIPPA) was passed by congress in 1996. HIPPA privacy legislation requires maintaining reasonable and appropriate administrative, technical, and physical safeguards to ensure the integrity and confidentiality of the private healthcare information; protecting against any reasonably anticipated threats or hazards to the security or integrity of the information; protecting against unauthorized uses or disclosures of the information; and ensuring compliance by the privacy officers and employees.
In order to keep the cost of services down, fees or co-payments are collected at the time of service. As a courtesy to you, we will file your insurance. We accept cash, personal checks, MasterCard, Visa, Discover, and American Express. We will do everything possible to help you get the maximum benefits to which you are entitled. Financing options are available for extensive dental treatment with approved credit. We also provide financial counseling. Our Patient Relations Manager will be able to assist you with a financial plan that is most comfortable for you.
We understand working needed treatment into your budget is important. We have outside financing options available through CareCredit so that our patients can have the needed treatment done promptly, and pay for it on a schedule that is comfortable for them. These options are subject to credit approval.
For your convenience we have included a link to CareCredit website to answer any questions you may have.
Cotswold Family Dentistry
135 S Sharon Amity Road Suite 204
Charlotte, NC 28211